Protect IQ creates a wall around your home network – stopping viruses from entering your digital life. Click here to learn more about Protect IQ.
Do you have anti-virus protection on all your devices? Is it up to date? What about that doorbell camera or smartTV? The truth is all your devices are at risk of threats, intrusions, and attacks. Protect IQ keeps your personal information and devices safe.
• 24/7 Scanning
Always-on scanning because malicious software and network threats don't take days off.
• Automatic Blocking
Protect IQ automatically blocks and freezes attempts to access valuable information without your consent. You will receive a notification if content was blocked for some reason. This will show as a notification within the Protect IQ main menu item in your app. No action is needed when you receive an alert. These threats are automatically blocked from entering your home network.
• Intrusion Prevention
Protect IQ creates a wall around your home network – stopping viruses from entering your digital life. Click here to learn more about Protect IQ.
• Gives you the ability to create profiles and assign devices for all members of your network having access to the internet. With the tap of a button, control family members’ individual devices with a basic on/off feature or pause access to the internet for all devices at the same time thereby managing their quiet time, family time, educational and fun time. This is a great feature, especially when it comes to bedtime or dinnertime.
• Allows you to run a test from your router to the Internet, removing any slow down from a device initiated test. If you have any mesh installed, it will also run a speed test between your Mesh units and the router.
• This is a great way to offer your houseguests easy access to the internet while protecting your primary home network from security threats that could spread from other devices on your home network. All of your home devices are connected to one point and joined as a network. The guest network is a different network that provides access to the internet, but not to your home network.
• Displays all the devices that are connected to your Wi-Fi network (examples are: security cameras/thermostats/Roku streaming stick/Amazon fire TV stick/Smart TVs/smartphones/tablets).
• You can add or delete up to eight SSIDs without having to call us.
• You can see which devices are in use and determine which are utilizing excessive data.
• Having a network map allows you to visualize your network and everything associated with it. Here you can verify that your router has an internet connection. If you have Volcano satellites (Wi-Fi extenders) on your network, they will be visible. The network map also allows you to change the name of your router.
With Enhanced Parental Controls – you ensure the online safety of your family – you set the boundaries. We help you keep them.
Your rules, enforced. Set up Parental Controls and regulate the web with ease. Kids having trouble focusing, staying on task and keeping to a schedule? Eliminate distractions and manage screen time with the Enhanced Parental Controls suite. Personalize Wi-Fi for everyone and every device on your home network. Protecting the family from inappropriate content with Enhanced Parental Controls keeps you in control giving you “Peace of Mind”.
• By tapping on the Filters tab you can select filters to remove access to categories of content on the internet. You can also set-up filters for specific applications or limit the amount of time that is allowed each day per application, websites that you want to allow or block.
• The Notifications tab will show all notifications you have received about this profile.
• Within the Time Limits tab you can set offline hours for the day. For example, you can set offline hours for 10:00 p.m. to 6:00 a.m. each day if you do not want Internet access to the devices in this profile during nighttime hours.
• The Usage category shows daily, weekly, and monthly cumulative usage for devices within the profile.
The Enhanced Parental Control suite is only $3.00/month. A small price to pay for a great amount of security.
Download the VolcanoBlast WiFi app today!
Click here for instructions on how to activate your new FREE managed Wi-Fi app!
Click here for VolcanoBlast WiFi app instructional videos.
Call our tech support group at 1.209.296.7574 during normal business hours for assistance.
*This FREE Wi-Fi app is available only to Volcano Internet Managed Wi-Fi subscribers with a GigaCenter or a GigaSpire U4 Wi-Fi router or our new enhanced GigaSpire U6 Wi-Fi router.
Business Office Hours:
Mon-Fri: 8:00am-5:30pm
Sat: 8:00am-4:30pm
Phone: 1.209.296.7502
Toll Free: 1.888.886.5226
Repair: 1.209.296.7501
Walk-In Hours:
Mon-Fri: 8:00am-5:30pm
Sat: 8:00am-4:30pm
Internet Technical Support: 1.209.296.7574
Available 24/7/365 for Volcano Internet and Volcano Managed Wi-Fi
Volcano Internet Provider does not support third party Wi-Fi routers.
Business Office Hours:
Mon-Fri: 8:00am-5:30pm
Sat: 8:00am-4:30pm
Pine Grove, Pioneer, West Point:
Information: 1.209.296.2288
Repair: 1.209.296.2280
Kirkwood:
Information: 1.888.886.5226
Repair: 1.209.258.2280
Ione and Camanche:
Information: 1.209.296.2288
Repair: 1.209.296.2280
We are here to serve you. For product information, billing questions or to order services, call us Monday through Saturday during normal business hours. To report service related issues call us 24/7/365 and our call center representative will be available to assist you.
To Report Service Issues (24hours):
1.209.296.7501
Weather and Time:
1.209.296.8463