Serving the communities of Camanche | Glencoe | Ione | Kirkwood | Pine Acres | Pine Grove  Pioneer | Railroad Flat | Volcano | West Point

Notice to Our Customers: the business office in Pine Grove is open to walk-in customers. Vaccinated individuals no longer need face coverings. It is recommended that those who are not vaccinated continue to wear face coverings. Please continue social distancing until further notice. We appreciate your patience during this past year!

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1+10-Digit Dialing Required For All Local Calls

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Calls Not Going Through?

 

 

All California residents in the 209 area code will need to dial 1+ 10-digits (area code + phone number) for all local calls. The reason for this change is to enable the forthcoming 3-digit “988” National Suicide Prevention Lifeline. The FCC is working to have this 3-digit dialing code available July 2022.

As of October 24, 2021, dialing 7-digits for local calls will be prohibited. Calls will not go through and you will be asked to hang up and dial 1+ 10-digits to complete the call.

Why are we telling you this now?

1)  The transition to 10-digit dialing has already begun—and we want you to be ready.

2)  This change affects more than just your landline and/or mobile phone; it also affects equipment that is programmed to complete local calls using only 7-digit numbers, for example:

• life safety systems or medical monitoring devices

• PBXs

• fax machines

• propane dialers

• fire or burglar alarm and security systems or gates

• speed dialers

• call forwarding settings

• voicemail services

3)   To give you time to update materials that include your personal or business phone number, such as:

• website

• stationery

• social media sites

• advertising materials

• personal and business checks

• personal or pet ID tags

Please contact us at 1.209.296.7502 with any questions. We are happy to help.