Company Policies

Protecting Yourself from Phishing Scams It’s easy to think, “That could never happen to me.” But the truth is, email scams are getting more believable—and no one is immune. Whether it’s a warning about your account being shut down or a fake alert urging you to “click here to restore service,” scammers are getting clever…

Modern technology can drive you crazy. First of all, it’s constantly changing. And secondly, it brings with it new jargon and terminology that can be difficult or confusing to understand. Today, we’re going to take a couple of words that have been around for quite a while, but they still often get mixed up in…

Volcano Communications is pleased to announce an important update for customers in our phone service area: a traditional landline phone subscription will no longer be required for internet service — for customers subscribing to speeds over 25 Mbps. More Choices, No Phone Required Our customers spoke, and we listened. Many have expressed a desire for…

If your internet feels slow or spotty in certain areas of your home or business, the problem might not be your internet service, it might be your router placement. Wi-Fi signals are like sound waves. They bounce off walls, get blocked by furniture, and weakenover distance. That’s why where you place your router can make…

We’re so accustomed to thinking that the internet is for younger people that we often fail to grasp how long it’s been an important part of our daily lives. And we’ve all heard it repeated ad nauseum that older people “just don’t get technology” to the point where we find ourselves repeating it as if…