Calling Features

Complete Blocking

Complete Blocking is a FREE service that gives you permanent control over the transmission of your telephone number. Complete Blocking blocks the transmission of your telephone number on the calls you place, unless you specify otherwise. There is no need to enter a code before making each call. Those with Caller ID units who receive your calls will see the word PRIVATE displayed. If you place a call to someone who has Anonymous Call Rejection you will receive an announcement informing you that the called party will not accept calls from callers who have chosen to block display of their telephone number.  You may deactivate Complete Blocking on specific calls by pressing *82 on your touch calling telephone before placing a call. (Or by dialing 1182 on a rotary telephone).

Selective Blocking

Selective Blocking is a FREE service that blocks your telephone number from being transmitted and/or seen on Caller ID units on a per call basis. By simply pressing *67 on your touch calling telephone (or dialing 1167 on a rotary telephone) before placing a call, your telephone number will not be transmitted. Those with Caller ID units who receive your call will see the word PRIVATE displayed. If you place a call to someone who has Anonymous Call Rejection while you are blocking your number, you will receive an announcement informing you that the called party will not accept calls from callers who have chosen to block display of their telephone number. If you do not select a blocking option, you will be assigned selective blocking.

If you wish to change your initial blocking option or the blocking option assigned to your telephone, you may do so one time free of charge. After that, you will be charged $5.00 to change your blocking option.

If you have any questions about your choices or the effect any of these services may have upon you or your privacy, please call our toll-free number (888) 886-5226, available 24 hours.

IMPORTANT PRIVACY INFORMATION

YOUR TELEPHONE NUMBER CAN BE SEEN BY EVERYONE YOU CALL UNLESS YOU BLOCK IT!!!

Any telephone from which you place a call will automatically transmit its number to the person you are calling. Those subscribing to a service known as Caller ID will be able to see your telephone number before they answer their phone. You should decide who receives your telephone number: The law guarantees you that right, with certain exceptions noted below. We also believe you should be able to choose how you would like to have your phone number blocked—your privacy is paramount. That’s why the law requires FREE blocking services that give you the freedom to choose when, how, and if your number will be shown to those you call.

Important Note: Caller ID blocking may not work on interstate calls. Also, you cannot block transmission of your telephone number for calls to 911, 800, 855, 866, 877, 888 or 900 services, regardless of the blocking option you choose. If, for some reason, you want to report an emergency without having your number displayed, you should call the agency’s non-emergency number in order to block your number from being shown (or 1167 on a rotary telephone).