Even If You Have A Mobile Phone
Even If You Have A Mobile Phone
Volcano Communications Group strongly encourages you to have a corded landline phone, as it may be your only connection to emergencies services.
When traditional services go out due to power outages to your home or business, as long as the phone lines themselves are not down, your copper-wired phone will work when the lights are out, provided the instrument used does not require power itself. Keeping a standard, corded phone available can be a lifeline simply by hooking it up to a phone jack. For businesses, this may be the line that supports your fax machine.
• Safety – Your landline phone, at home or at work, is directly connected to the 911 telephone network. This allows emergency agencies to locate you even if you are unable to speak when you place the call. Depending on your location, plus the age and type of device, your mobile phone may not have the capability to help authorities find you in case of an emergency.
• Greater reliability – Traditional phone service offers the highest quality voice transmissions and no “dropped” calls due to mobile phone “dead zones.”
• Enhanced accessibility – You don’t need to worry about finding your mobile phone or entering in a password to unlock it − your landline phone is always there, available for anyone in your household to use.
• Better security – Unlike mobile phones, which use radio frequencies from which calls can be easily intercepted, you can be assured of privacy when calling from your landline phone.
Volcano Telephone Company strives to maintain exceptional telephone service to all its customers. We thank you for helping us keep the lines of communication open.
We will continue to look for ways to reduce down time during extreme weather events, and for the duration that the Public Safety Power Shutoffs program remains in effect.
Questions? Call us today at 1.209.296.7502 or 1-888.886.5226
Business Office Hours:
Mon-Fri: 8:00am-5:30pm
Sat: 8:00am-4:30pm
Phone: 1.209.296.7502
Toll Free: 1.888.886.5226
Repair: 1.209.296.7501
Walk-In Hours:
Mon-Fri: 8:00am-5:30pm
Sat: 8:00am-4:30pm
Internet Technical Support:
1.209.296.7574
Available 24/7/365
for Volcano Internet and Volcano
Managed Wi-Fi
Volcano Internet Provider does not support third party Wi-Fi routers.
Business Office Hours:
Mon-Fri: 8:00am-5:30pm
Sat: 8:00am-4:30pm
Pine Grove, Pioneer, West Point:
Information: 1.209.296.2288
Repair: 1.209.296.2280
Kirkwood:
Information: 1.888.886.5226
Repair: 1.209.258.2280
Ione and Camanche:
Information: 1.209.296.2288
Repair: 1.209.296.2280
We are here to serve you.
For product information, billing questions or to order services, call us Monday through Saturday during normal business hours. To report service related issues call us 24/7/365 and our call center representative will be available to assist you.
To Report Service Issues (24hours):
1.209.296.7501
Weather and Time:
1.209.296.8463